Why we publish this notice
Online investment fraud is a growing problem in the United Kingdom. Criminals copy the look, name and logo of real firms to win the trust of people looking for a way to invest. We publish this page so that you know how to check who you are dealing with, and so that we have a clear place to point to when someone tells us they were contacted by an impostor.
Our only official website is fexenvance-ai.co.uk. Our email addresses end in the same domain. If you are contacted from another address, a messaging app account or a phone number you do not recognise, and the sender says they are Fexenvance, be careful.
Cloned companies
If you suspect that you are dealing with a clone that is using our brand, name or logo, we recommend that you do not give out any personal information and that you tell us at once by email at [email protected].
We work continuously to identify clone companies, but some stay undetected for a while. Clients should always check the legitimacy of any firm they deal with online before sharing personal data or starting a business relationship with it.
Common warning signs
- Pressure to act quickly, or a promise of high profits with little or no risk.
- A request to pay by gift card, to a personal account, or to a wallet address sent in a chat.
- A demand for remote access to your computer or for your passwords and one-time codes.
- A web address that is similar to ours but has an extra letter, hyphen or different ending.
- Unsolicited contact on social media, messaging apps or by phone from someone you have never dealt with.
What to do if you have been targeted
Stop all contact, do not send any more money and keep records of messages and payments. Tell your bank immediately, because they may be able to stop or recall a payment. Report the matter to Action Fraud, the UK's national reporting centre for fraud, and check the Financial Conduct Authority's warning list.
Our position on impostors
We are aware of the misuse of our name and of personal data for fraudulent purposes, which we cannot influence or control. While we deeply regret the financial loss suffered by anyone who has experienced it, Fexenvance is not responsible for any fraudulent transactions made in our name by third parties.