Getting started with Fexenvance

A first-steps guide for new users. By the end you will have an account, a connected exchange, monitoring that matches your preferences and a dashboard you know how to read. It takes most people under an hour, and your personal manager can do it alongside you.

The four steps at a glance

  1. 1

    Register

    Create the account, add 2FA and speak to your manager.

  2. 2

    Connect an exchange

    Link it through an API key with limited permissions.

  3. 3

    Set up monitoring

    Choose pairs, conditions and alerts.

  4. 4

    Review and manage

    Use the dashboard and adjust settings as you learn.

Step 1: register your account

Press Create Account and complete the short form with your name, email address and phone number. Choose a long, unique password, and when prompted switch on two-factor authentication with an authenticator app. Save the recovery codes somewhere offline.

Your personal manager will then call you to confirm the details and to explain the plans on the Fees and pricing page. They will also start identity verification, which UK law requires before you can deposit or withdraw. Have a passport or photocard driving licence and a recent proof of address ready.

  • Use an email address that only you can access.
  • Never share a code from your authenticator app with anyone.

Step 2: connect a crypto exchange

The platform trades through an exchange account that you already hold. In your exchange's settings create a new API key, name it for this purpose and give it permission to read balances and to trade. Copy the key and secret into the connection screen in your Fexenvance dashboard.

Do not enable withdrawals on the key, and if the exchange lets you restrict the key to certain IP addresses, add the ones your manager gives you. A trade-only key cannot be used to send your coins elsewhere, which limits the damage if the key were ever exposed.

Step 3: set up analysis and monitoring

Choose the trading pairs that the system should watch, for example Bitcoin against the US dollar, or sterling pairs in the currency list. Then set the conditions: how much of your balance a strategy may use, what level of caution you want and whether the system should pause when markets become unusually volatile.

Finally, pick your notifications. Most people turn on alerts for new trades, for pauses in trading and for any connection errors. Your manager can suggest a sensible starting set so that you are informed but not flooded.

Step 4: view and manage

The dashboard shows your balance, open positions, recent trades and a plain-language summary of each strategy. The reports section holds daily and monthly statements, and the security section holds your devices, sessions and activity log.

You can pause a strategy, change its settings, add funds or request a withdrawal from the same place. Make small changes and watch the effect before making bigger ones.

Important notes

Profit is never guaranteed. Markets can move against you and you can lose some or all of the money you put in. The platform automates analysis and execution, but you remain responsible for deciding how much to invest and for reviewing how things are going. Read the Risk disclosure before depositing.

Recommended next pages

Before you begin: a short checklist

Having a few things to hand makes the first session much quicker. None of them costs anything, and your manager will remind you of them on the first call.

  • Identity: a valid passport or photocard driving licence, and a recent utility bill or bank statement with your UK address.
  • An exchange account: if you do not have one, your manager can explain how to open one with a provider you choose. Verification at the exchange can take a day or two, so start early.
  • A phone with an authenticator app: Google Authenticator, Microsoft Authenticator or a similar free app.
  • A budget: an amount you are comfortable losing completely. The Basic plan starts at £200.

Allow about an hour for the first session if you want to do everything in one go, or split it over a couple of days. There is no deadline.

If something does not work

ProblemWhat to try
I cannot sign inReset your password with the link sent to your email, then check the code in your authenticator app is current.
The exchange will not connectCheck that the key has read and trade permissions, that you copied the secret correctly and that any IP allow-list includes the address your manager gave you.
My deposit has not appearedWait a few minutes, check your banking app for an approval request and then contact your manager with the payment reference.
I do not understand a reportAsk your manager to go through it with you. Plain-language explanation is what they are there for.

Still stuck? Email [email protected].

Good habits for your first month

The first few weeks set the pattern for how you use the platform. A few simple routines help you stay in control and spot problems early.

  • Start small. Use the Basic plan or an amount below your limit while you learn how reports and alerts behave. You can add more later, and you cannot get back a loss.
  • Read the daily summary. It takes two minutes. Look at what was traded, whether the strategy paused and whether any alert needs action.
  • Keep a note of changes. If you alter a setting, write down why. When you review results at month end, you will know which changes helped.
  • Test a withdrawal early. Many people request a small withdrawal in the first weeks to see how long it takes and to complete verification while the stakes are low.
  • Review security. Check your active sessions, confirm that 2FA is on and make sure the API key has no withdrawal permission.
  • Ask questions. If a screen, term or fee is unclear, ask your manager before you act on it.

Treat the platform as a tool to support decisions that you remain responsible for. If your first month goes well, that says little about the second. If it goes badly, pause and talk it through before putting in more.